A website update made every purchase fire twice
Monday 10:15
Your developers release a new page design.
The new template loads your tracking code a second time, so the purchase event fires twice on every order.
LiveNew page design
your-shop.com/thank-you
Thank you for your order
Order #10612 · €93.15
- purchase sent to Google Ads
- purchase sent again
Tuesday
Your shop sold 112 orders, but Google Ads reports 224.
That makes your campaigns look twice as profitable as they really are.
- Orders
- 112
- Sales
- €10,432.80
- Conversions
- 224
- Cost
- €2,043
- Cost / conv.
- €9.12
Real cost per order: €18.24
Illustrative numbers
The next three weeks
You raise your ad budget.
Because each sale seems to cost half as much, you go from €2,043 to €3,100 a day, and you still get about 112 orders.
Week Ad spend Google Ads conversions Shop orders Week 1 €2,043 224 112 Week 2 €2,480 218 109 Week 3 €2,870 228 114 Week 4 €3,100 222 111 €1,057 more a day, for the same orders
Illustrative numbers
- With trackmint: Monday morning
You find out right after the release.
trackmint places a test order and sees the sale sent twice, so your developers remove the extra tracking code that morning.
Start monitoringCheckout with a test order 1 issue- Home
- Product
- Add to cart
- Checkout
- Thank you
Thank you stepcompared with the last good runpurchaseSent €93.15purchase, againDuplicate €93.15
Last good run sent it once
